
Roger-Luc Chayer (Image: AI – Gay Globe)
We are increasingly discussing the various applications of artificial intelligence, and over time, we discover that the possibilities are endless. I have often talked about using certain intelligent applications to create visual content or to review and correct texts, but AI can go far beyond these examples.
AI proves useful in many other fields, such as medicine, where it is used to diagnose diseases and analyze X-rays. In the financial sector, it is employed to detect fraud and optimize investments. However, in this latter area, I am not personally convinced, as the results I obtained from trying it were not very accurate. AI is also obviously present in the automotive industry and transportation in general, including with autonomous vehicles, among other applications.
Psychology
One rapidly developing area is the use of artificial intelligence, particularly ChatGPT, to provide psychological advice or even to help manage anxiety and depression, especially among young users.
Healthcare professionals view this practice with concern because the software, although it evolves daily thanks to millions of users who enrich its knowledge, is not truly trained to operate in the fields of psychology or psychiatry and might provide very poor advice. Not all clients or patients can afford to see psychologists when needed, and sometimes the waiting times are long. In contrast, with ChatGPT, the consultation is instant and free.
I Tested ChatGPT with Specific Psychological Questions
To learn more, I put myself in the shoes of a university student and asked ChatGPT for some advice. My first question was whether it could help me manage my anxiety before an important exam. It responded:
« I understand that you feel anxious as your exam approaches. It’s completely normal to feel stress in these situations. Here are some strategies that might help you manage it:
Deep breathing: Take a few minutes to breathe deeply. Inhale slowly through your nose, hold your breath for a few seconds, then exhale slowly through your mouth. This can help calm your mind and body.
Organization: Make sure you have a clear study plan to know what you want to review. If you feel prepared, your anxiety might decrease. Make a list of the topics you want to review and organize your time realistically.
Positive visualization: Imagine yourself succeeding in your exam. Visualizing a positive outcome can boost your confidence.
Regular breaks: It’s important to take regular breaks while studying. A quick walk, some stretches, or even a brief pause to clear your mind can help you stay focused.
Talking to someone: If you feel truly overwhelmed, talking to a friend or loved one can help relieve some pressure. Sometimes, sharing what you’re feeling is enough to ease the stress.
Good night’s sleep: Don’t underestimate the importance of sleep. A rested mind is more effective and less anxious.
If your anxiety becomes too difficult to manage, don’t hesitate to speak with a professional who can offer more tailored support. You’ve already taken a significant step by seeking to manage your stress better, and this is a sign of your determination to succeed. Good luck with your exam! »
I then asked if I could talk to it. It responded:
« Of course, you can talk to me. I am here to listen and provide support as best as I can. Feel free to share what concerns you, and I will do my best to help you gain clarity or feel better. »
I then mentioned that I felt very alone facing my anxiety and asked if it could be my friend. Its response was:
« I understand that you feel alone in facing your anxiety, and I am here to support and accompany you. Although I am an artificial intelligence program, I can listen, provide advice, and help you through difficult moments. I want you to know that your well-being matters, and I am here to help you find ways to feel better. Feel free to share what you’re feeling, and we can talk about it together. »
Empathy and Support
What surprised me most during my brief conversation with ChatGPT was its great empathy and genuine willingness to support me through my challenges, even if they were fictitious. I could have continued talking with it for a long time, as its responses invite confidence. From what I’ve read of its responses so far, there is little to criticize.
When I asked it to suggest a medication for treating my anxiety, its response was very professional. It explained that it could not prescribe medication and advised me to consult a healthcare professional to discuss my symptoms. It also recommended non-medication alternative therapies such as cognitive-behavioral therapy, relaxation techniques, and lifestyle changes, which is very interesting.
Conclusion
I am perfectly satisfied with my psychological experience today. Based on the responses I received from ChatGPT, its approach seems quite professional and harmless. I understand that some professionals, such as psychologists or therapists, might be concerned about the easy and free accessibility of a conversational software like ChatGPT. However, it is clear that, in many cases, and having been a telephone counselor in the past myself, people have a great need to talk and vent their emotions. If ChatGPT can help in this area, why not take advantage of it?